Local delivery & shipping Free Delivery for order over HKD1000 or more than 6 bottles (750ml) Free shipping could be offered for order over HKD 1000 or more than 6 bottles (750ml). For order under HKD1000 or less than 6 bottles (750 ml), HKD60 for shipping charges will apply.
A. In most cases the Company engages SF-Express for logistics services within Hong Kong; website – https://www.sf-express.com/
B. The Company could ship all wines in chilled condition to protect your collectibles from the
unbearable heat; customer should check their package upon receipt and store them in wine fridge / under cool condition.
C. The Company could deliver to most addresses in Hong Kong, Kowloon, and
the New Territories, extra charges apply for buildings without lift.
D. The Company will notify the Customer in the event that the logistic
agent could not reach her/his address. Extra charges would be discussed on a
case by case basis.
E. Most delivery will be arranged in 3-4 working days once the order is confirmed.
International deliveries Our international shipping rates are quoted door to door, but do not include any local import duty or taxes that may or may not be payable in the chosen country of delivery. The Customer should verify whether any taxes or duties may be payable prior to placing the orders. No cancellations or returns will be accepted.
Please contact us to get a shipping rate quote for other countries.
Non-pickup / non-delivery
1. The Company has the right to charge storage fees for storing the wine
in the event that:
A. Wine is non-deliverable within one month of purchase due to customer's
failure to notify the Company of change of address or the Company is otherwise
unable to contact customer; or
B. A customer refuses to take delivery of the wine within 1 month of purchase.
2. In the event that the wine has
not been collected / delivered and the storage fees referred to above have not
been paid for 1 year from notification by the Company that the wine is ready,
then the Company has the right to dispose of the wine with no further notice to
the Customer. The Company shall have no liability to the customer in respect of
disposal of the wine in such circumstances.
3. Storage fees will be charged at 1% of purchase price per bottle per month (30 calendar
days, storage for part of a month will be charged as a month). Storage fee must
be fully settled prior to delivery of the wines.
These terms and conditions shall be
governed by the laws of the Hong Kong Special Administrative Region, the
People's Republic of China and the Customer and
the Company agree to
submit to the exclusive jurisdiction of the Hong Kong courts.
The Company may revise these terms and conditions at any time without prior
notice. If any dispute arises,
The Company 's determination shall be final.
Where these terms and conditions are available in Chinese, the English version
is the governing version and shall prevail whenever there is a discrepancy
between the two versions.
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